Patient Service Representative - Outpatient Rehab Rivers Edge - Per Diem

Elliot Health System; Manchester (NH); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Short-term disability

Long-term disability

Life insurance

Continuing Education Reimbursement

403(b) Retirement Savings Plan

Onsite gym access

Job summary

Elliot Health System is seeking a Per Diem Patient Service Representative for the Outpatient Rehab, primarily days and early evenings in Manchester, NH. The role supports front desk operations, patient registration, and billing, with emphasis on accuracy and friendly patient interaction.

The position requires a High School Diploma, health care exposure, and ability to obtain BLS within 90 days. Per diem hours vary, with duties to ensure smooth clinic flow and patient satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Previous health care setting experience preferred.
• Ability to obtain BLS Certification within 90 days and maintain while in position.

Responsibilities

• Answer phones and direct inquiries as appropriate.
• Register patients and collect demographics and referrals.
• Process referrals from physician offices and manage referral tracking.
• Perform insurance verification to meet authorization requirements.
• Schedule therapy evaluations and visits per guidelines.
• Complete registration, explain policies, and assist with patient paperwork.
• Collect payments and charges at time of service.
• Maintain therapists’ schedules for efficient appointment timing.

Skills

Front desk operations

Phone handling

Scheduling

Insurance verification

Medical records retrieval

Education

High School Diploma

Job description

Outpatient Rehab at Rivers Edge 185 Queen City Ave Manchester NH | Per Diem Patient Service Rep for Days/Early evenings. | Location Hours: 7AM-7PM Monday-Friday

Rehabilitation Services – Outpatient

Elliot Rehabilitation Services outpatient department consists of 8 clinics across the greater Manchester area. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology. We offer a multitude of educational opportunities to promote clinical growth and support staff with dedicated documentation time, mentorship programs and involvement in department projects. We encourage a culture of learning and process improvement while providing high quality, evidence-based therapy leading to positive patient outcomes.

About the Job

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with TJC and government standards, as well as policies and procedures of Elliot Rehabilitation Services.

What You’ll Do

Receives incoming telephone calls, directs inquires as appropriate and takes messages.

Receives and processes referrals from physician’s offices and manages referral tracking process.

Performs required insurance verification activity when appropriate.

Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled.

Schedules appointments for therapy evaluations and visits based on established guidelines.

Completes the registration process, explains applicable policies to patient and assists patients with paperwork.

Collects payments and charges from the patient at time of service.

Maintains therapists’ schedules, optimizing effective scheduling of appointments.

Education and Experience

High School Diploma or equivalent required. Previous experience in a health care setting preferred. Ability to obtain BLS Certification within first 90 days and maintain while in position.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

Work Schedule:

variable - days/early evenings - PER DIEM