Patient Service Representative - Orthopaedics - Full tIme

SolutionHealth; Stratham (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

SolutionHealth in Stratham, NH is seeking a Patient Service Representative for Orthopaedics to support front desk operations and patient flow. You will greet patients, register them, verify insurance, and schedule referrals and tests with accuracy.

The role requires a High School Diploma or equivalent, and experience in healthcare settings is preferred. Proficiency in MS Office and strong communication are essential.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting performing similar front desk duties preferred.
• Proficient in MS Office and standard office software.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office; collects payments and schedules follow ups.
• Maintains providers schedules and confirms daily appointments.
• Assists in developing systems to support accurate patient registration.

Skills

Front desk operations

Patient greeting

Phone handling

Scheduling appointments

Insurance verification

Billing and payments

Referral processing

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Patient Service Representative - Orthopaedics - Full tIme### Patient Service Representative - Orthopaedics - Full tImeApply: Stratham - 118 Portsmouth Ave: Hooksett, NH: Manchester, NH: Full time: Posted Today: JR13393Come work at the best place to give and receive care!**Job Description:****Position Summary:**Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.**Key Responsibilities*** Greets and registers patients; notifies medical staff of their arrival.* Verifies current address and insurance status.* Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.* Completes prior authorization of testing according to insurance requirements.* Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.* Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.* Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.**Education/Experience/Licensure*** Education: High School Diploma or equivalent required.* Experience: Previous experience in a health care setting performing similar functions preferred.* Certification/Licensure: N/A* Software/Hardware: Proficient in MS Office.**What Elliot Health System Has to Offer*** Health, dental, prescription, and vision coverage for full-time & part-time employees* Short-term disability, long-term disability, and life insurance coverage* Competitive pay* Tuition Reimbursement* 403(b) Retirement Savings Plan* And more!**Work Shift:**Days*SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.*