Patient Service Representative - Family Medicine Hooksett - Full Time

Solution for Health International; Hooksett (NH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Elliot Health System is seeking a Patient Service Representative for Family Medicine in Hooksett, NH. The role supports front desk operations, patient registration, scheduling, and insurance verification in a busy family medicine setting.

The position requires a High School Diploma or equivalent and preferred healthcare experience; proficiency in MS Office is expected. This on-site role offers full-time hours and benefits as part of the Elliot Health System family.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.
• MS Office proficiency required.

Responsibilities

• Greet and register patients; answer phones and schedule appointments.
• Verify insurance status and collect fees.
• Update patient demographics and medical records; prepare referrals and prior authorizations.
• Assist in obtaining referrals and coordinating appointments with specialists.
• Ensure accuracy of charges and posting to patient accounts.
• Maintain front desk workflow and provide clerical support as needed.

Skills

Customer service

Front desk operations

Phone communication

Medical office procedures

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office

Job description

## Patient Service Representative - Family Medicine Hooksett - Full TimeApply: Hooksett, NH: Full time: Posted Today: JR13637Come work at the best place to give and receive care!**Job Description:**Elliot Family Medicine at Hooksett is a group of healthcare providers dedicated to family practice medicine. We consider ourselves partners in healthcare and will work with our patients to help them achieve a healthy lifestyle with an emphasis on prevention. We do practice evidence-based medicine. **Position Summary** Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned. **Key Responsibilities*** Greets and registers patients; notifies medical staff of their arrival.* Verifies current address and insurance status.* Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.* Completes prior authorization of testing according to insurance requirements.* Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.* Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.* Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area. **Education/Experience/Licensure*** Education: High School Diploma or equivalent required.* Experience: Previous experience in a health care setting performing similar functions preferred.* Certification/Licensure: N/A* Software/Hardware: Proficient in MS Office. **What Elliot Health System Has to Offer*** Health, dental, prescription, and vision coverage for full-time & part-time employees* Short-term disability, long-term disability, and life insurance coverage* Competitive pay* Tuition Reimbursement* 403(b) Retirement Savings PlanAnd more!**Work Shift:**Days*SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.*