Patient Service Representative - OBGYN - Days/Evenings

NorthShore University HealthSystem; Plainfield, Cary (IL, NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a forward-thinking healthcare organization as a Patient Service Representative. This role offers the opportunity to support patients by managing front desk operations, scheduling appointments, and ensuring a smooth experience for all visitors. Embrace a fulfilling career with excellent benefits, including medical, dental, and tuition reimbursement. Work in a collaborative environment that values diversity and fosters professional growth. If you're passionate about healthcare and community service, this is the perfect opportunity for you.

Benefits

Premium pay for eligible employees

Career development opportunities

Medical, Dental, Pet, and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account options

Retirement plans with company match

Paid Time Off and Holidays

Community involvement opportunities

Qualifications

• Must have a valid driver's license for off-site duties.
• 3+ months of healthcare or business office experience preferred.

Responsibilities

• Provide front desk coverage including answering calls and scheduling.
• Register new patients and verify insurance.

Skills

Keyboard Skills

Computer Skills

Customer Service

Education

High School Diploma or GED

Tools

EPIC

Job description

Hourly Pay Range:

$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Service Representative - OBGYN - Days/Evenings

• Location: Naperville, IL

• Full Time: 40 hours/week

• Office Hours: Monday - Thursday 7:00 AM - 5:00 PM, 1-2 evenings until 7:00 PM, Friday 7:00 AM - 4:00 PM, possible 1-2 Saturdays 8:00 AM - 2:00 PM

• Required Travel: To Plainfield and Naperville offices for coverage purposes.

What you will do:

• Provide front desk coverage under supervision, including answering calls, scheduling, greeting patients, registering new patients in EPIC, scheduling tests, verifying insurance, processing charges, and supporting office operations.

What you will need:

• High School Diploma or GED

• Keyboard and computer skills

• A valid driver's license if performing duties at off-site locations, with maintained automobile liability coverage.

• Preferred:

• At least three months of healthcare or business office experience

• Insurance or managed care experience

• Medical terminology or coding knowledge

Benefits:

• Premium pay for eligible employees

• Career development opportunities

• Medical, Dental, Pet, and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account options

• Retirement plans with company match

• Paid Time Off and Holidays

• Community involvement opportunities

Endeavor Health is dedicated to providing quality, community-connected care across Illinois, with over 25,000 team members and more than 6,000 physicians. We operate numerous locations and hospitals, including Magnet-recognized facilities. Learn more at www.endeavorhealth.org.

We support our employees' career growth and professional development. Visit our website to see how we fulfill our mission to "help everyone in our communities be their best".

Endeavor Health is committed to reasonable accommodations for individuals with disabilities and values diversity, equity, and inclusion, fostering a respectful and compassionate work environment.

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.