Patient Service Representative- Neurology Rockport

MaineHealth Accountable Care Organization; Rockport (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Job summary

MaineHealth Pen Bay Hospital in Rockport, ME is hiring a Patient Service Representative for the Neurology department. This full-time, day-shift clerical role greets patients, answers phones, schedules appointments, and handles general office duties.

The position offers a $3,000 sign-on bonus for qualified applicants, prorated for part-time, with MaineHealth benefits and opportunities for professional development. Prior medical office experience is preferred.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills: Proficient computer skills.

Responsibilities

• Greet patients, answer phones, schedule appointments.
• Perform other general clerical office duties as assigned.

Skills

Medical office experience

Proficient computer skills

Education

High school diploma or GED

Tools

MS Office

Job description

Patient Service Representative- Neurology Rockport

Location: Rockport, ME
Facility: Pen Bay Hospital
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 89649
Date Posted: Aug 24, 2026

Clerical/Administrative Support
Req #: 89649

Description

Pen Bay Hospital

Clerical/Administrative Support
Req #: 89649

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary: This position consists of 40 hours per week, day shifts.

The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.


• License/Certifications: N/A


• Experience: Previous office experience with medical office experience preferred.


• Additional Skills/Requirements Required: N/A


• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources - so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.