Patient Service Representative- Neurology Rockport

MaineHealth; Rockport (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth in Rockport, ME is seeking a Patient Service Representative/Patient Service Specialist to join the Neurology Team. This 40-hour-per-week, day-shift role focuses on delivering excellent patient care and a seamless check-in to check-out experience.

The position offers opportunities for advancement after 6 months and a supportive, team-oriented environment. If you enjoy helping others and provide exceptional customer service, we’d love to have you join us!

Qualifications

• High school diploma or GED preferred.
• Previous medical office experience preferred.
• Proficient computer skills.

Responsibilities

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.
• The pay range for this position is $19.87 to $23.75 per hour.

Skills

Customer service

Computer skills

Communication

Teamwork

Education

High school diploma or GED

Job description

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 97585

Join our Neurology Team in Rockport, ME! We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.

The PSR/PSS plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you'll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we'd love to have you join us!

Key Responsibilities

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.


• Provide administrative and clerical support for the office.


• Maintain accuracy with records and documentation.


• Collaborate with team members to ensure smooth daily operations.

We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support.

Summary: This position consists of 40 hours per week, day shifts.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.


2. License/Certifications: N/A


3. Experience: Previous office experience with medical office experience preferred.


4. Additional Skills/Requirements Required: N/A


5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire.

• We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]