Patient Service Representative - MMCP MHMG

MaineHealth; Westbrook (ME); On-site; USD 60,000 - 80,000; Full time

Job summary

MaineHealth is seeking a Patient Service Representative to greet patients, answer phones, and schedule appointments. This entry-level role requires a high school diploma and experience in medical office settings. Join a team that values care and well-being with opportunities for training, flexibility, and benefits.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Qualifications

• Experience in a medical office preferred.
• Strong communication and customer service skills required.
• Ability to collect and verify patient data.

Responsibilities

• Greet patients in a friendly and courteous manner.
• Answer telephones and schedule appointments.
• Collect, verify, and monitor patient data.

Skills

Communication

Interpersonal Skills

Customer Service

Education

High School diploma or GED

Job description

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Description

Medical Group Practices

Clerical/Administrative Support

Req #: 35801

Summary

Summary:

The Patient Service Representative (PSR) – MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: N/A
• Experience: Experience in a medical office preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A
  
  

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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