Patient Service Representative - Primary Care Family Medicine Saco

MaineHealth; Saco, City of Johnstown (ME, NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Service Representative, where you'll play a vital role in providing exceptional service to patients. This position involves greeting patients, scheduling appointments, and ensuring accurate patient data management while adhering to confidentiality policies. With a commitment to fostering a supportive and inclusive environment, this organization offers a range of benefits including paid parental leave and student loan assistance. If you're looking to build a fulfilling career in healthcare, this is the opportunity for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver's license may be required.

Responsibilities

• Greet patients in a friendly manner and answer telephones.
• Schedule appointments and perform general office duties.
• Collect, verify, and enter patient data while ensuring confidentiality.

Skills

Customer Service

Computer Skills

Cash Collection Skills

Education

High School Diploma or GED

Job description

Description

Summary: The Patient Service Representative (PSR) - MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR also collects, verifies, enters, and monitors patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver's license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with healthcare professionals who truly value the people around them—both within the organization and in the surrounding communities.

We offer benefits that support your needs today and flexibility for tomorrow, including paid parental leave, a flexible work policy, student loan assistance, training and education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're interested in building a career in a place where people support each other to deliver top-quality care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [e-mail].