Patient Service Representative - Mercy Clinics - St. Anthony's GI

Mercy; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy Clinics in St. Louis is seeking a Patient Service Representative who will be the initial point of contact for patients. This role focuses on providing a welcoming environment, managing front desk operations, and ensuring seamless patient workflows. Applicants are expected to have a high school diploma and some medical office experience. Excellent benefits included.

Benefits

Tuition Reimbursement up to $2,000

Health/Dental/Vision available after day one

Paid parental leave for new parents

401k with employer match

Paid PTO for volunteering

Annual contribution for Dependent Care FSA

Competitive salary

Future career growth

Qualifications

• 1 year of applicable medical office experience preferred.
• New hires must attend Clinic Core Front Desk Training.

Responsibilities

• Manage front desk operations.
• Ensure positive patient experiences.

Skills

Patient interaction

Front desk operations

Education

High school diploma or equivalent

Job description

Mercy Clinics - 10012 Kennerly Rd

10012 Kennerly Rd

Saint Louis, Missouri 63128

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Mercy Key Benefits:

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

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