Patient Service Representative - Mercy Clinic Towers - Maternal Fetal Med - Psych

Davita Inc.; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in St. Louis is seeking a Patient Service Representative to ensure an exceptional experience for patients and visitors. This role includes managing front desk operations and facilitating effective workflows. Candidates should possess a high school diploma and some relevant medical office experience. New hires will participate in essential training to prepare for this position.

Benefits

Tuition Reimbursement up to $2,000 for continuing education

Health/Dental/Vision available after day one

Annual contribution of $100 per month for Dependent Care FSA

Paid parental leave for new parents

401k with employer match

Paid PTO for volunteering

Future career growth!

Qualifications

• One year of applicable medical office experience preferred.
• Must attend Clinic Core Front Desk Training.
• New hires are hired into this role.

Responsibilities

• First point of contact for patients and visitors.
• Manage front desk operations and workflows.
• Ensure a positive patient experience.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or equivalent

Job description

Mercy Clinic Towers A&B

621 S New Ballas Rd

Saint Louis, Missouri 63141

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Mercy Key Benefits:

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

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