Patient Service Representative - Mercy Clinic Heart & Vascular - 625 S New Ballas Rd

Mercy; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy Heart & Vascular Hospital is seeking a Patient Service Representative to provide exceptional service as the initial contact for patients and visitors. This role involves managing front desk operations to ensure a positive experience. Candidates should possess a high school diploma and preferably have medical office experience.

Benefits

Tuition Reimbursement up to $2,000

Health/Dental/Vision available after day one

Annual contribution to Dependent Care FSA

Paid parental leave

401k with employer match

Paid PTO for volunteering

Competitive salary

Future career growth

Qualifications

• Preferred one year of applicable medical office experience.
• Must attend Clinic Core Front Desk Training.

Responsibilities

• First point of contact for patients and visitors.
• Manage front desk operations and workflows.

Skills

Customer Service

Communication

Organizational Skills

Education

High school diploma or equivalent

Job description

Mercy Heart & Vascular Hospital St. Louis

625 S New Ballas Rd

Saint Louis, Missouri 63141

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Mercy Key Benefits:

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

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