Patient Service Representative - IM Crestwood

Mercy; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in Saint Louis, MO is seeking a compassionate Patient Service Representative to manage front desk operations and ensure a positive patient experience. Ideal candidates possess a high school diploma and preferably one year of medical office experience. Available benefits include comprehensive health coverage, paid time off, and tuition reimbursement.

Benefits

Comprehensive Health Coverage

Generous PTO

Paid Parental Leave

401(k) with Employer Match

Tuition Reimbursement

Dependent Care FSA Contribution

Paid Volunteer Time

Free Parking

Career Growth Opportunities

Qualifications

• Education: High school diploma or equivalent is required.
• Experience: One year of applicable medical office experience preferred.
• Must attend Clinic Core Front Desk Training upon hiring.

Responsibilities

• Manage front desk operations and workflows.
• Ensure a positive and seamless patient experience.
• Be the first point of contact for patients and visitors.

Skills

Compassion

Professionalism

Collaboration

Advocacy

Education

High school diploma or equivalent

Job description

Patient Service Representative
Mercy Internal Medicine – Crestwood
10024 Watson Rd, Saint Louis, MO 63126
Full-Time | Monday–Friday, 8:00 AM – 4:30 PM (40 hours/week)

Why You’ll Love Working Here

Exceptional Benefits Starting Day One:

• Comprehensive Health Coverage– Medical, dental, and vision through United Healthcare
• Generous PTO– Up to34 days annually, including holidays, vacation, personal time, and short-term illness
• Paid Parental Leave– Supporting you and your growing family
• 401(k) with Employer Match– Invest in your future with confidence
• Tuition Reimbursement– Up to$2,000/yearfor continuing education
• Dependent Care FSA Contribution– $100/month for eligible participants
• Paid Volunteer Time– Give back to your community while on the clock
• Free Parking– Convenience that saves you time and money
• Career Growth Opportunities– Advance your skills and grow within Mercy

Overview:

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Qualifications:

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans