Patient Service Representative II - Per Diem - Rehab O/P

Cedars-Sinai; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Service Representative II to provide exceptional clerical and administrative support. In this dynamic role, you will coordinate patient scheduling, manage insurance verifications, and ensure compliance with healthcare standards. Join a diverse team committed to delivering high-quality care and making a positive impact in the community. This position offers a unique opportunity to grow in a fast-paced environment while contributing to innovative patient care solutions. If you are passionate about healthcare and eager to make a difference, this role is perfect for you.

Benefits

Outstanding benefit package

Competitive compensation

Diverse and inclusive work environment

Qualifications

• 2+ years of experience with insurance companies and obtaining authorizations.
• High School Diploma or equivalent required.

Responsibilities

• Answering and triaging calls, directing to appropriate departments.
• Scheduling and obtaining authorizations for appointments and surgeries.
• Processing and tracking all referrals in compliance with HIPAA.

Skills

Insurance Verification

Patient Coordination

Scheduling

Clerical Support

Education

High School Diploma/GED

Job description

Join to apply for the Patient Service Representative II - Per Diem - Rehab O/P role at Cedars-Sinai

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II) will follow established practices, policies, and guidelines, providing clerical and administrative support while handling a high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. Duties may include answering incoming calls, scheduling and authorization for appointments, coordination of imaging and ancillary services, patient check-out, rescheduling follow-up appointments, training new PSRs, insurance verification, chart/medical records preparation, and scheduling.

Responsibilities include:

• Answering and triaging calls, directing to appropriate individuals or departments.
• Scheduling and obtaining authorizations for appointments, surgeries, and ancillary services.
• Performing insurance verification functions.
• Processing and tracking all referrals.
• Sorting and depositing mail and patient information in compliance with HIPAA and Cedars-Sinai standards.
• Building and maintaining physician appointment schedule templates.
• Performing courier and transport services, including medications, following policies.
• Assisting in all work assignments.

Qualifications

Required Qualifications:

• High School Diploma/GED.
• 2+ years of experience working with insurance companies and obtaining authorizations.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare, research, and education. Since 1902, it has evolved to meet the needs of a diverse community, setting standards in quality and innovative patient care. Cedars-Sinai is committed to community health and developing new treatment approaches.

About The Team

As one of the largest nonprofit academic medical centers in the U.S., Cedars-Sinai offers a fast-paced environment with a focus on high-quality care for the Los Angeles community.