Patient Service Representative II - Heart Institute Ambulatory (Cardiac Surgery)

The Society For Cardiovascular Angiography And Interventions; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Service Representative II for the Heart Institute. The role involves clerical support, patient coordination, and scheduling in a fast-paced environment, ensuring compliance with HIPAA while offering a vital link between patients and the medical team. Candidates should have a high school diploma and experience in insurance processes.

Qualifications

• 2+ years of experience working with insurance companies.
• Experience in obtaining authorizations.

Responsibilities

• Answer calls and triage to appropriate departments.
• Schedule appointments and verify insurance.
• Process incoming and outgoing referrals.

Skills

Communication

Patient Coordination

Insurance Verification

Education

High School Diploma/GED

Job description

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation?s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company?s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II) in the Cardiac Surgery Program in the Smidt Heart Institute will follow established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource.

These responsibilities include:

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Qualifications

Required Qualifications:

• High School Diploma/GED.
• 2 + years of experience working with insurance companies and obtaining authorizations.

Req ID : 9910
Working Title : Patient Service Representative II - Heart Institute Ambulatory (Cardiac Surgery)
Department : Heart Institute Ambulatory
Business Entity : Cedars-Sinai Medical Center
Job Category : Administrative
Job Specialty : Admissions/Registration
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $25.06 - $37.59