Patient Service Representative I - OR Administration

Marinahospital; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Representative I to enhance patient care through effective communication and administrative support. In this pivotal role, you will manage patient appointments, verify insurance eligibility, and ensure compliance with healthcare standards. Join a diverse team committed to providing exceptional service and contributing to a culture of excellence in patient care. This is an excellent opportunity to grow within a reputable organization known for its commitment to employee engagement and community service.

Benefits

Outstanding benefit package

Competitive compensation

Inclusive work environment

Qualifications

• Experience with insurance companies and obtaining authorizations preferred.
• High school diploma or equivalent required.

Responsibilities

• Answer and triage calls, directing to appropriate departments.
• Verify insurance eligibility and update patient information.

Skills

Insurance Verification

Patient Scheduling

Communication Skills

Administrative Support

Education

High School Diploma/GED

Tools

CS-Link System

Job description

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative I (PSR I) plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Rep I (PSR I) demonstrates professionalism and productivity while maintaining a positive interaction with our patients.

These responsibilities include:

• Answering and triaging calls, directing to appropriate individuals or departments.
• Verifies insurance eligibility with an understanding of basic healthcare insurance benefits.
• Updates patient demographic and insurance information in the CS-Link system accurately and timely.
• Schedules and coordinates patient appointments under supervision.
• Assists in managing physician schedules, handling patient/provider correspondence as directed.
• Provides general administrative support, including answering phones, routing calls, and managing medical records.
• Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards.
• Assists in other duties as assigned by management.

Qualifications

Job Qualifications:

• High School Diploma/GED - Required
• At least 6 months experience working with insurance companies and obtaining authorizations - Preferred

Req ID: 9121
Working Title: Patient Service Representative I - OR Administration
Department: OR Administration
Business Entity: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Overtime Status: NONEXEMPT
Primary Shift: Day
Shift Duration: 8 hour
Base Pay: $21.66 - $32.49