Patient Service Representative I CDHC

Community Health Centers of Greater Dayton; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Community Health Centers of Greater Dayton is seeking a Patient Service Representative I to assist in managing patient interactions and administrative tasks in a fast-paced healthcare environment. Candidates with a high school diploma and experience in healthcare are encouraged to apply, offering competitive salary and benefits.

Qualifications

• Knowledge of third party payers and medical terminology preferred.
• 1 – 3 years of experience in a healthcare facility preferred.
• Ability to perform in a fast-paced environment with strong prioritization skills.

Responsibilities

• Prepare charts for patient visits and enter/update patient data.
• Schedule patient appointments and manage multi-line phones.
• Handle collection and billing activities while providing outstanding customer service.

Skills

Communication

Customer Service

Basic Computer Skills

Typing Skills

Education

High school diploma or equivalent certificate

Tools

NextGen

MS Office Suite

Job description

Careers At Community Health Centers of Greater Dayton

Community Health Centers of Greater Dayton (CHCGD) is a non-profit health care organization created from a collaborative effort between hospital systems and the local health department. CHCGD promotes a family atmosphere and seeks individuals who have a passion for providing quality patient care and customer service. We offer a competitive salary with very good benefits. Our mission is to improve the health of the underserved communities in Dayton and the surrounding area by providing preventive and primary health care services to patients, regardless of ability to pay.

CHCGD prohibits employment opportunity discrimination against a qualified individual on the basis of race, color, gender, age, religion, national origin, or disability. Employment opportunities include, but are not limited to, employee selection, promotion, training, development, compensation, termination, and corrective action.

Patient Service Representative I is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate.

The PSR I schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.

Position Requirements

• General Knowledge: Knowledge of third party payers, medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.
• Computer: Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.
• Communication: strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.
• Work Environment: fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time
• Physical Requirements: general sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds.
• Educational Requirements: High school diploma or equivalent certificate.
• Experience Requirements: 1 – 3 years of experience in a health care facility preferred.