Patient Service Representative for Naples Dental Care Office (Bilingual)

Healthcare Network; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

11.5 paid holidays

PTO 10 days first year

Medical, dental and vision insurance

Company-paid life insurance

401K and other benefits

Job summary

Healthcare Network is hiring a Patient Service Representative for our NCHC Dental Care office, located at 12655 Collier Blvd Naples, FL 34116. The role focuses on welcoming patients, handling front-desk tasks, and coordinating appointments in a busy dental setting.

We value bilingual candidates and provide competitive pay, plus a benefits package including medical, dental, vision, life insurance, a 401K, and paid holidays. Pre-employment processing is required as part of the onboarding process.

Qualifications

• Bilingual preferred; fluency benefits patient interactions.
• Experience in customer service environments is a plus.
• Strong communication and interpersonal skills required for patient contact.

Skills

Bilingual

Customer service

Communication

Job description

Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure that the whole patient receives quality care, regardless of insurance or income status.

We seek individuals to join our team of caregivers who are passionate about their community and the health and wellbeing of those who live and work here. Bilingual candidates are preferred, as the majority of our patients' first language is not English.

Benefits

• Competitive pay
• 11.5 paid holidays (New Year's, MLK, Good Friday, Memorial Day, July 4th, Labor Day, Columbus Day, Thanksgiving/Day after; Christmas Eve; Christmas Day; New Year's Eve (4 hours))
• Paid Time Off bank of 10 days in first calendar year
• medical, dental and vision insurances
• life insurance (company-paid)
• 401K savings plan and other miscellaneous employee benefits

We are currently hiring for a Patient Service Representative for our NCHC Dental Care office, located at 12655 Collier Blvd Naples, FL 34116.

Candidates for hire must complete our pre-employment processing, which includes a Level 2 AHCA screening, urine drug screen, and validation of job-required immunizations. Additional information regarding the AHCA background check process is available at https://info.flclearinghouse.com.