Patient Service Representative- Elliot 1-Day Surgery Center- Per Diem

Elliot One Day Surgery Center; Manchester (NH); Presencial; USD 32.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

403(b) plan for retirement

Tuition reimbursement

Descripción de la vacante

Elliot One Day Surgery Center, located within Elliot Hospital in Manchester, NH, is seeking a patient-focused front desk representative. You will greet patients, check in, schedule appointments, verify insurance, and manage registrations in a fast-paced ambulatory setting.

The role involves collecting payments, updating records, and coordinating with therapy staff. Per diem, day shift opportunities offer flexible scheduling in a community hospital environment.

Formación

• High school diploma or equivalent required.
• Previous experience in a health care office setting preferred.
• Working knowledge of Microsoft Office required.

Responsabilidades

• Greets patients and visitors, checks in and registers patients.
• Answers phones and schedules appointments.
• Verifies insurance information and processes referrals.
• Retrieves and updates medical records as needed.
• Collects payments and explains policies to patients.
• Maintains scheduling and communications with therapists and staff.

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Come work at the best place to give and receive care!Job Description:Who We Are:The Elliot 1 Day Surgery Center is a state-of-the-art facility located at the Elliot Hospital in Manchester, New Hampshire. It's designed to provide minimally invasive surgical procedures with the highest level of quality care and patient satisfaction. The surgery center offers a wide range of services including laparoscopic surgery, endoscopy, urology, and gynecology. Patients can expect the latest technologies and top-level expertise from skilled surgeons and staff. The center also offers pre-surgical testing, post-operative care, and education to ensure a smooth transition back to normal activities.About the Job:Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with regulatory and government standards, as well as policies and procedures of Elliot Health SystemWhat You’ll Do:Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival.Provides excellent customer service and serves as a positive representative of EHS in all interactions.Receives incoming telephone calls, directs inquiries as appropriate and takes messages.Performs required insurance verification activity when appropriate. Obtains insurance information through department processes to ensure that proper authorization requirements will be fulfilled.Schedules appointments for therapy evaluations and visits based on established guidelines.Completes the registration process, explains applicable policies to patients and assists patients with paperwork.Maintains workload at the established productivity standard for assigned area.Interacts with patients regarding complaints for effective and immediate response and resolution. Refers to Office Manager, Team Leader, or Clinical Leader as appropriateCollects payments and charges from the patient at time of service.Maintains therapists’ schedules, optimizing effective scheduling of appointments. Confirm appointments as directed.Interact with and communicate professionally with co-workers, management and patients.Other duties as assigned.Who You Are:High school diploma or equivalent required.Previous experience in a health care office setting preferred.Working knowledge of Microsoft Office required.Why You’ll Love Us:Medical, Dental, Vision Benefits starting the 1st of the month following your start date.Accrued Earned Time403b with matching (fully vested) and discretionary annual core contributionsTuition Reimbursement of up to $4,000/year for full time coded employees over 30 hours/weekMiscellaneous Benefits – Pet Insurance, Legal Services, Vendor DiscountsWork Shift:Per Diem, day shiftSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.