Patient Service Representative - BBCH Program for Children with Medical Complexity

MaineHealth; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Service Representative to provide exceptional service and support to patients. In this role, you will greet patients, manage appointment scheduling, and ensure accurate patient data entry while adhering to confidentiality policies. This position offers a chance to work in a collaborative environment that values both employees and the community. With a strong commitment to professional development and well-being, the organization provides flexible work policies and various benefits to support your career growth. If you are passionate about patient care and want to thrive in a supportive setting, this opportunity is perfect for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office preferred.
• High School diploma or GED preferred.

Responsibilities

• Greet patients in a friendly and courteous manner.
• Answer telephones and schedule appointments.
• Collect, verify, and enter patient data.

Skills

Customer Service

Data Entry

Communication Skills

Medical Office Experience

Education

High School Diploma or GED

Job description

Summary:
The Patient Service Representative (PSR) – MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Experience in a medical office preferred.
4. Additional Skills/Requirements: N/A

Additional Information:

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the organization and the communities they serve.

We offer benefits that support individual needs today and flexibility for tomorrow – including paid parental leave, a flexible work policy, student loan assistance, training and education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you’re interested in building a career in a supportive environment dedicated to delivering top-quality care, apply today.

If you have questions about this role, please contact Kerry Huckins, Jr. at [e-mail].