Patient Service Representative - Arrythmia Center

BJC HealthCare; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare provider in St. Louis is seeking a full-time Patient Services Representative to support their Arrhythmia Center. Responsibilities include managing patient flow, handling calls, scheduling appointments, and verifying insurance information. Ideal candidates should have 2-5 years of related experience and a High School Diploma. This role offers comprehensive benefits and a focus on patient services with no weekends or holidays.

Benefits

Comprehensive medical, dental, vision insurance

401(k) plan with BJC match

Tuition Assistance

Qualifications

• Minimum 2-5 years' experience in a similar role.
• Strong ability to handle sensitive patient information.

Responsibilities

• Handles telephone calls from patients and staff.
• Performs receptionist duties with attention to detail.
• Verifies health insurance payment information.

Skills

Telephone communication

Professionalism

Attention to detail

Education

High School Diploma or GED

Job description

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Located on the campus of Missouri Baptist Medical Center, the Nurse Practitioner position will support both our Arrhythmia Center and Valve Clinic. The centers include highly trained and hospital-based specialists. As a nurse practitioner in the centers, you will work alongside our cardiac electrophysiologists and partner with structural heart cardiologists, heart surgeons and interventional cardiologists to care for every type of cardiac condition.

Role Details

Additional Information About the Role: Come join our team as a full-time Patient Service Representative with BJC Medical Group in the Arrythmia Center located in Creve Coeur. This is a rare opportunity to join a great team!

• Outpatient
• 40-Hours per week
• Day Shift
• Benefit Eligible
• NO CALL, NO WEEKENDS, NO HOLIDAYS

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps direct the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer