Patient Service Representative

Dental Care Alliance; Village of Suffern (NY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance  

Job summary

Ramapo Dental Care in Suffern, NY seeks a Patient Service Representative to join its clinical team and deliver high levels of patient care in a team-based environment. The role involves answering phones, handling inquiries, scheduling appointments, and assisting with treatment plans and patient financial arrangements.

The ideal candidate is passionate about customer service, eager to learn, and ready to support staff and patients in a warm, welcoming dental office setting.

Qualifications

• Passion for outstanding customer service and willingness to learn in the dental field.
• Assist staff and patients; answer phones, handle inquiries, and schedule appointments.
• Help complete patients' treatment plans through acceptable financial arrangements.

Responsibilities

• Answer phones and handle patient inquiries.
• Schedule appointments and coordinate patient flow.
• Assist with completion of treatment plans and financial arrangements.

Job description

Ramapo Dental Care is looking for a Patient Service Representative in Suffern , New York , to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products