Patient Service Representative - Part Time - Cayuga Immediate Care

Cayuga Health, A Member of Centralus Health; Town of Ithaca (NY); On-site; USD 25,485 - 31,684; Part time

Job summary

A healthcare organization in Town of Ithaca is looking for a Patient Service Representative part-time. Responsibilities include checking in patients, verifying demographics, collecting payments, managing phone calls, and assisting with administrative tasks. Candidates must have a high school diploma and good time management skills. Preferred experience includes working in a medical office. This is an onsite role requiring 10 to 20 hours weekly, with a pay range of $18.50 - $23.00 per hour.

Qualifications

• Effective at checking in patients, confirming details, and handling triage calls.
• Ability to manage time effectively and prioritize tasks.
• Experience in a medical office or healthcare support is valued.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Take messages and triage phone calls.
• Verifying insurances.

Skills

Good time management and prioritization skills

Education

High school diploma or equivalent

Job description

Patient Service Representative - Part Time - Cayuga Immediate Care

Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.

Roles and Responsibilities

• Check in patients upon arrival
• Verify/update patient demographics
• Collect outstanding balances and co-pays
• Take messages and triage phone calls
• Verifying insurances

Required Skills and Experience

• Good time management and prioritization skills
• High school diploma or equivalent

Preferred Skills and Experience

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred
• Previous EMR use/training helpful

Physical Requirements

• 90% sitting 10% standing

Location and Travel Requirements

• Onsite - 401 Cayuga Park Ln Suite 400, Ithaca, NY 14850
• Shifts - 10 hours, 20 hours a week. rotating weekends

Pay Range Disclosure

• $18.50 - 23.00 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.