Patient Service Representative

AdventHealth; Rome (GA); On-site; USD 19,000 - 31,000; Full time

Job summary

AdventHealth in Rome, GA is seeking a Food Service Associate to oversee daily foodservice operations across café, patient services and related areas. You will ensure timely meal delivery, maintain clean environments, and uphold service quality in a fast-paced hospital setting.

Responsibilities include food prep, tray assembly and patient meal delivery, while engaging with patients and café customers to gather feedback and address concerns. Prior food service experience preferred.

Qualifications

• Requires basic math skills.
• Ability to read, write, and follow oral and written instructions in English.
• Able to communicate in English.
• Use of Microsoft Excel, Word, and PowerPoint.
• Food Service or Restaurant/Food service experience Preferred

Responsibilities

• Oversee daily foodservice operations across café, patient services, and sanitation areas, ensuring timely meal delivery, clean environments, and consistent service quality.
• Prepare and assist with food and beverage production, cold prep, tray assembly, and patient meal delivery, adapting to operational needs throughout the day.
• Maintain cleanliness and safety standards by monitoring sanitation practices, organizing work areas, and ensuring compliance with health regulations.
• Engage with patients and café customers through rounding to gather feedback, address concerns, and ensure satisfaction with food quality and service.
• Support and guide team members by communicating effectively with leadership, assisting with onboarding, and promoting a collaborative, service-focused environment.

Skills

Basic math

English communication

English reading/writing

Education

High School diploma or equiv

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

501 REDMOND RD NW

City:

ROME

State:

Georgia

Postal Code:

30165

Job Description:

• Other duties as assigned.

• Oversee daily foodservice operations across café, patient services, and sanitation areas, ensuring timely meal delivery, clean environments, and consistent service quality.

• Prepare and assist with food and beverage production, cold prep, tray assembly, and patient meal delivery, adapting to operational needs throughout the day.

• Maintain cleanliness and safety standards by monitoring sanitation practices, organizing work areas, and ensuring compliance with health regulations.

• Engage with patients and café customers through rounding to gather feedback, address concerns, and ensure satisfaction with food quality and service.

• Support and guide team members by communicating effectively with leadership, assisting with onboarding, and promoting a collaborative, service-focused environment.

Knowledge, Skills, and Abilities:

• Requires basic math skills. Required

• Ability to read, write, and follow oral and written instructions in English. Required

• Able to communicate in English. Required

• Use of Microsoft Excel, Word, and PowerPoint. Required

• Food Service or Restaurant/Food service experience Preferred

Education:

• High School Grad or Equiv Required

Work Experience:

• Previous food service experience Preferred

Licenses and Certifications:

• Certified Food Safety Manager (CFSM) Preferred

• Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/mte9kpcf

Pay Range:

$13.90 - $22.24

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.