Patient Service Representative

Great Falls Clinic; Provo (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

HSA with employer contribution

Life Insurance

Paid Time Off

401(k) with company match

Job summary

Great Falls Clinic is seeking a Patient Service Representative to support business office functions, including patient registration, insurance verification, and payment collection. The role emphasizes accurate data entry, cash posting, and patient counseling on insurance matters related to surgery.

Applicants should have at least two years of customer service experience and a high school diploma; college degree is a plus. Health benefits and retirement plan are offered.

Qualifications

• Two years minimum of customer service experience.
• High school diploma or GED required.
• College degree a plus.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Register patients for surgery.
• Counsel patients and families on insurance and payment issues prior to surgery.
• Ensure all insurance, demographic, and eligibility information is obtained and entered into the billing system.

Skills

Customer service

Communication

Education

High school diploma or GED

College degree a plus

Job description

JOB TITLE

Patient Service Representative

GENERAL SUMMARY OF DUTIES

The Patient Services Representative performs general business office functions that may include some or all of the following:

• Charge capture and over-the-counter payment posting;
• Register patients for surgery;
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Balances receipts, reconciles daily work batches.

REQUIREMENTS

• High school diploma or GED required.
• College degree a plus.
• Two years minimum of customer service experience

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

#100

Qualifications

Behaviors

Enthusiastic:Shows intense and eager enjoyment and interest

Dedicated:Devoted to a task or purpose with loyalty or integrity

Team Player:Works well as a member of a group

Motivations

Self-Starter:Inspired to perform without outside help

Flexibility:Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.