Patient Service Representative

Dental One As; McLean (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance产品

Job summary

Dental Care of McLean is seeking a Patient Service Representative to join our McLean, Virginia clinic. You will be the first point of contact for patients, handling calls, inquiries, and scheduling while assisting with treatment plans and financial arrangements in a friendly, team-based setting.

The role emphasizes exceptional customer service and a willingness to learn about dental care processes, with the goal of ensuring patient comfort and satisfaction in a welcoming environment.

Qualifications

• Passion for outstanding customer service.
• Willingness to learn and start in dental field.
• Support staff and patients effectively.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and assist with treatment plans and financial arrangements.
• Support office staff and Office Manager as needed.

Skills

Customer service

Phone support

Appointment scheduling

Patient inquiries

Job description

Dental Care of McLean is looking for a Patient Service Representative in McLean, Virginia, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products