Patient Service Representative

TELCOR Inc; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Wellness program

Job summary

TELCOR Inc is seeking a Patient Service Representative in Lincoln, NE to handle patient calls and update account information. Availability is needed between 7:00am and 5:00pm, with responsibilities including accurate data entry and clear communication with patients.

The role supports TELCOR Revenue Cycle Services, focusing on reliable patient interactions and efficient handling of inquiries within a healthcare software environment.

Qualifications

• Ability to effectively and professionally communicate with tact and respect.
• Strong follow-up and monitoring of outstanding items with minimal supervision.
• Excellent attention to detail and data entry skills using computer systems.
• Ability to work independently to meet individual and team goals.
• Proficient with Windows and Microsoft Office applications.

Responsibilities

• Handle outbound and inbound patient calls for TELCOR customers.
• Notate patient accounts and relay accurate information to patients.
• Interpret patient account status and activity and update demographics.
• Support the TELCOR Revenue Cycle Services team with timely follow-ups.

Skills

Communication

Follow-up

Attention to detail

Time management

Independent worker

Microsoft Office

Tools

Microsoft Office

Job description

Careers at TELCOR

Build healthcare software at a Great Place to Work certified company in Lincoln, NE, helping labs and hospitals run better every day.

Open Positions

Position:Patient Service Representative Location: Lincoln, NE
Job Id:455 # of Openings:1 Patient Service Representative The TELCOR Revenue Cycle Services (RCS) Patient Service Representative is responsible for handling calls from patients of TELCOR customers. This role will include handling outbound and inbound patient calls and making proper notations on patient accounts, interpreting patient account status and activity, relaying appropriate and accurate information to patients, and updating patient demographics.
The TELCOR RCS hiring team is looking for candidates with availability between the hours of 7:00am to 5:00pm. TELCOR Revenue Cycle Services The TELCOR Revenue Cycle Management Solution is the most powerful and secure solution on the market and TELCOR RCS allows labs to outsource their billing to experienced revenue cycle professionals, while gaining complete access and transparency to their data.
Requirements

• Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others
• Must have strong skills in follow up and monitoring of outstanding items, independently with little supervision
• Must have strong attention to detail and skills allowing for quick and efficient navigationof data entry procedures, while utilizing computer-based technology platforms
• Must be able to work independently to achieve individual and team goals
• Self-motivated, analytical, quick learner, organized, detail oriented, multi-tasker, resilient and self-disciplined in time management
• PC literate — Windows® operation system environments and Microsoft® Office tools; e.g., Word, Excel®

TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names and logos appearing herein are the property of their respective owners. Microsoft, Windows, Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Need Assistance?

If you need accommodations to apply, contact Human Resources at 402-489-1207 or email [e-mail] .

Need Assistance?

If you need accommodations to apply, contact Human Resources at 402-489-1207 or email [e-mail] .

Insurance & 401(k)

• Group insurance package covering health, dental, vision, life, short and long term disability, identity protection, and supplemental options.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Employer matching 401(k) Retirement Savings plan.

Culture & Work Environment

• Generous time off plan.
• 12 weeks of paid Parental Leave.
• Volunteer Time Off.
• Paid Holidays.
• Employee Referral Bonus program.

• WELCOR – TELCOR wellness program.
• Continuing education reimbursement.
• Professional certification reimbursement.
• Gym Incentive Program.

We focus on finding talented, qualified candidates for a variety of positions. TELCOR will review the credentials of any candidate with the following skills: revenue cycle management, medical billing management, accounting, project management, nursing, medical technology, health care-related technical customer service, .NET development, systems engineering, and/or healthcare-related sales. Relocation assistance may be available. TELCOR is not able to sponsor work visas.

TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. Please reference this “ Know Your Rights: Workplace Discrimination is Illegal ” document.

Our policy statement on behalf of Protected Veterans and Individuals with a Disability .

TELCOR is also an E-Verify participant and supports your right to work .

Need Assistance?

If you need accommodations to apply, contact Human Resources at 402-489-1207 or email [e-mail] .