Patient Service Representative

Military Treatment Facilities under DHA; California; On-site; USD 47,000 - 60,000; Full time

Job summary

Military Treatment Facilities under DHA at Naval Hospital Camp Pendleton in California seeks a data-oriented professional to evaluate patient feedback and surveys, identify concerns, and propose improvements. This Direct Hire Solicitation emphasizes healthcare quality and patient satisfaction within a federal framework.

The role requires reviewing foreign education credentials and related qualifications, and offers eligibility for a Secret clearance.

Qualifications

• Analyze patient feedback data, contacts, and surveys to identify concerns.
• Translate findings into practical recommendations for improvements.
• Experience with data interpretation in healthcare settings is a plus.

Responsibilities

• Evaluate data from patient feedback, contacts, and surveys to analyze patient concerns or grievances and provide recommendations for improvements.

Skills

Data analysis

Patient feedback

Survey analysis

Education

Foreign education credentials evaluation awareness

Job description

• Hiring Agency: Military Treatment Facilities under DHA

About the Position: This position is located at Naval Hospital Camp Pendleton in California. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be creditable for leave purposes. This is a Direct Hire Solicitation

Key Responsibilities

Evaluate data from patient feedback, contacts, and surveys to analyze patient concerns or grievances and provide recommendations for improvements.

Requirements & Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Military Treatment Facilities under DHA, Department of Defense.

What is the salary for this position?

The posted pay range is $46533 – $60494/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-24.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov