Patient Service Rep- Overlake OB-GYN (Full-Time/Days)

Overlake Medical Clinics; United States; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Tuition reimbursement

Retirement plan matching

Pre-tax and Roth accounts

Employee assistance program

Caregiver support

Job summary

Overlake Medical Center and Clinics is seeking a Patient Services Representative for the OB/GYN department in Bellevue. You will handle patient check-in, coordinate communications among staff, patients, and providers, and manage records distribution via the Epic EMR system.

This full-time role runs Monday–Friday, 8:00 AM–5:00 PM, with no weekends or holidays. Ideal candidates have medical facility admin experience and strong customer service skills.

Qualifications

• High school diploma or GED required.
• 1 year of administrative experience in a medical facility preferred.
• Excellent customer service and telephone etiquette expected.
• Strong communication skills and ability to work under stress.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about check-in processes.
• Collect and route records via Epic EMR and support clerical, scheduling, and records activities.

Skills

Telephone etiquette

Communication skills

Multitasking

Keyboard proficiency

Education

High school diploma or GED

Tools

Epic EMR

Job description

Welcome to a medical center where you're the center of attention.

Overlake Medical Center and Clinics has a full-time opportunity for a Patient Services Representative to join our OB/GYN in Bellevue!

In this role, you will provide customer and front office services to patients. You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.

Full-Time/ 40 hours per week

Monday - Friday / 8 hour Day Shift, No weekends or holidays

8am to 5pm

Pay range:

• Hourly
• $24.49 - $36.74

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Why join Overlake?

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]