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Tampa General Hospital is seeking a Patient Service Line Navigator for the ENT Service Line. The role guides patients and families in care decisions, coordinating with physicians, nursing staff and administration throughout the patient journey.
It reports to the AHS Med-Admin team and supports inpatient and outpatient service needs. Qualified candidates hold a Florida-licensed RN with BSN or an MSW or a Master’s in Health Administration, plus at least three years of related experience.
Job Description - Patient Service Line Navigator - ENT Service Line (260003MV)
Provides education, acts as a liaison with the patient, physician, family, other health care personnel, hospital administration, agencies and community groups throughout the patient's hospital stay or service. Supports and guides patient and family in the health care decision-making process including but not limited to admissions, diagnostics, surgical/medical interventions, discharge, and support services. Serves as point of contact, clinical leader and resource to staff and administration. Provides patients and family with needed information for the transition from active treatment to managing their condition independently. Patient care may involve inpatient and outpatient services. Patient care needs will vary depending on the service line area. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.
This role will report through our AHS Med-Admin department, specifically supporting our ENT Service Line.
Tampa
TGH Main Campus 1 Tampa General Circle Tampa 33601
Eligible for Remote Work : Hybrid Remote
Nursing (LPNs, RNs)
Full-time
Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday