Patient Service/Front Desk Coordinator Part Time

MyEyeDr.; Wesley Chapel (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading healthcare company as a Patient Service/Front Desk Coordinator. You will provide personalized patient experiences, manage front desk operations, and support the team in a fast-paced environment. Ideal for those looking to grow in a rewarding career in vision care.

Benefits

Vision coverage

Employee discounts on products

Qualifications

• Experience in front desk, reception, or customer-facing role.
• Ability to prioritize tasks under pressure.

Responsibilities

• Manage patient check-in/out processes.
• Assist in appointment confirmations and patient outreach.
• Collaborate with doctors for seamless patient experience.

Skills

Organized

Communication

Customer Service

Job description

Patient Service/Front Desk Coordinator Part Time

Join to apply for the Patient Service/Front Desk Coordinator Part Time role at MyEyeDr.

About the role

See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr., you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check-in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts are required.

You Will

• Provide patients with a personalized check-in/out process that creates a timely, seamless, and positive experience
• Become a subject matter expert in insurance plans to verify and educate patients on options during check-in/out
• Assist in appointment confirmations and patient outreach in partnership with the doctor’s schedule
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and support office staff as needed
• Cross-train in other office support roles such as Eyewear Consultants and Optometric Technicians (varies by office needs)
• Collaborate with doctors and team members to ensure a seamless patient experience

About You

• Experience supporting administrative duties in a front desk, reception, or customer-facing role
• Organized, able to prioritize multiple tasks under pressure, providing excellent service
• Flexible and adaptable with a willingness to wear multiple hats
• Friendly, caring, and patient-centric, thriving in a fast-paced environment
• Team player committed to delivering the best patient experience
• Computer savvy with strong communication skills, both oral and written
• Professional attitude with problem-solving skills and responsiveness to patient requests

Growth With Us

• Opportunity to develop your career through role-specific training programs
• Participation in vision coverage and employee discounts on products

About MyEyeDr.

MyEyeDr. is a high-growth, premier healthcare company focused on delivering exceptional, personalized vision care. Our trusted community doctors and knowledgeable teams are dedicated to helping patients live their best lives. We prioritize accessible healthcare, welcoming all insurance types, and offering a wide selection of stylish eyewear. Join us to build your professional career in a purposeful organization that values growth, care, and community.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration regardless of race, color, national origin, religion, sex/gender, sexual orientation, gender identity, age, disability, veteran status, citizenship, familial or marital status, genetics, or other protected categories.