Patient Service/Front Desk Coordinator Part Time

MyEyeDr.; Upper Chichester Township (Delaware County); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading healthcare company as a Patient Service Coordinator, where you'll provide exceptional service at the front desk. This role offers training and growth opportunities in a dynamic environment focused on patient care. You'll manage patient experiences, support administrative tasks, and collaborate with a dedicated team to ensure seamless service.

Benefits

Career development through training

Vision coverage and product discounts

Qualifications

• Experience in a front desk or customer-facing role.
• Ability to prioritize tasks under pressure.

Responsibilities

• Manage check-in/out processes for patients.
• Educate patients on insurance options.
• Schedule appointments and assist office staff.

Skills

Organization

Communication

Customer Service

Job description

Patient Service/Front Desk Coordinator Part Time

Join to apply for the Patient Service/Front Desk Coordinator Part Time role at MyEyeDr.

About the role

See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr., you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check-in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts are required.

Responsibilities

• Provide patients a personalized check-in/out process that creates a timely, seamless, and positive experience.
• Become a subject matter expert in insurance plans to verify and educate patients on their options during check-in/out.
• Assist in appointment confirmations and patient outreach in partnership with doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and assist office staff as needed.
• Cross-train to other office support roles such as Eyewear Consultants and Optometric Technicians, depending on office needs.
• Collaborate with doctors and team members to ensure a seamless patient experience.

About You

• Experience supporting administrative duties in a front desk, reception, or customer-facing role.
• Organized, able to prioritize multiple tasks under pressure while providing excellent service.
• Flexible, adaptable, and able to wear multiple hats.
• Friendly, caring, and patient-centric, thriving in a fast-paced environment.
• Team player willing to collaborate for the best patient experience.
• Computer-savvy with excellent communication skills.
• Professional attitude with problem-solving abilities.

Growth Opportunities

• Career development through role-specific training programs.
• Participation in vision coverage and discounts on products.

About MyEyeDr.

MyEyeDr. is a high-growth healthcare company focused on delivering exceptional, personalized vision care. We prioritize accessibility, welcoming all insurance types and offering a wide selection of stylish eyewear. Join us to build your professional career in a purposeful organization that values care, knowledge, and community. We are committed to diversity and equal opportunity.