Patient Service/Front Desk Coordinator Part Time

MyEyeDr.; Noblesville (IN); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare company is seeking a Patient Service/Front Desk Coordinator to provide exceptional patient experiences at their Noblesville office. This part-time role involves managing the front desk, assisting with appointments, and ensuring a seamless check-in/out process. Ideal candidates will possess strong communication skills and a patient-centric attitude. Join a collaborative team dedicated to delivering high-quality vision care.

Benefits

Vision coverage

Associate discounts on products

Qualifications

• Experience in a front desk or customer-facing role.
• Ability to prioritize multiple tasks under pressure.

Responsibilities

• Provide personalized check-in/out process for patients.
• Manage multiple phone lines and schedule appointments.
• Collaborate with doctors to enhance patient experience.

Skills

Organizational Skills

Communication Skills

Customer Service

Problem Solving

Job description

Patient Service/Front Desk Coordinator Part Time

Join to apply for the Patient Service/Front Desk Coordinator Part Time role at MyEyeDr.

About the role

As a Patient Service Coordinator at MyEyeDr., you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check-in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts are required.

Responsibilities

• Provide patients a personalized check-in/out process experience that creates a timely, seamless, and positive experience.
• Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and assist office staff as needed.
• Cross-train to other office support roles such as Eyewear Consultants and Optometric Technicians (varies by office needs).
• Collaborate with doctors and team members to provide a seamless patient experience.

Qualifications

• Experience in a front desk, reception, or customer-facing role supporting administrative duties and clerical tasks.
• Organized with the ability to prioritize multiple tasks under pressure while providing excellent service.
• Flexible, adaptable, and a team player.
• Friendly, caring, and patient-centric attitude.
• Computer savvy with excellent communication skills.
• Professional attitude with problem-solving abilities.

Growth Opportunities

• Role-specific training programs to develop your career.
• Vision coverage and associate discounts on products.

About MyEyeDr.

MyEyeDr. is a high-growth healthcare company focused on delivering exceptional, personalized vision care. We prioritize accessibility, welcoming all insurance types and offering a wide selection of stylish eyewear. Join us to build your professional career in a purposeful organization committed to helping others and fostering a collaborative, inclusive environment.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected category.