Patient Service/Front Desk Coordinator Part Time

MyEyeDr.; Germantown (MD); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a leading healthcare company as a Patient Service Coordinator, where you'll provide exceptional patient experiences at the front desk. This part-time role offers training and opportunities for growth, focusing on delivering quality vision care. Ideal for those with customer service experience, you'll thrive in a fast-paced environment while supporting patients through their journey.

Benefits

Vision coverage

Discounts on products

Qualifications

• Experience in a front desk or customer-facing role.
• Organized and able to prioritize multiple tasks.
• Computer savvy with excellent communication skills.

Responsibilities

• Provide personalized check-in/out process for patients.
• Manage multiple phone lines and schedule appointments.
• Collaborate with doctors to ensure a seamless patient experience.

Skills

Customer Service

Communication

Organizational Skills

Job description

Patient Service/Front Desk Coordinator Part Time

1 week ago Be among the first 25 applicants

About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr., you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check-in/out. No optical experience? No problem! You will be provided with training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts are required.

Description
The wage range for this position is $17.15 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws, and the minimum pay range will always be at or above the applicable minimum wage.

You Will

• Provide patients with a personalized check-in/out process experience that is timely, seamless, and positive.
• Become a subject matter expert in insurance plans to verify and educate patients on options during check-in/out.
• Assist in appointment confirmations and patient outreach in partnership with doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and assist office staff as needed.
• Cross-train to other office support roles such as Eyewear Consultants and Optometric Technicians (varies by office needs).
• Collaborate with doctors and team members to ensure a seamless patient experience.

About You

• Experience in a front desk, reception, or customer-facing role supporting administrative and clerical duties.
• Organized, able to prioritize multiple tasks under pressure, providing excellent service.
• Flexible, adaptable, and able to handle multiple responsibilities.
• Friendly, caring, and patient-centric, thriving in a fast-paced environment.
• Team player willing to collaborate for the best patient experience.
• Computer savvy with excellent communication skills.
• Professional attitude with problem-solving abilities and responsiveness to patient requests.

Growth With Us

• Opportunity to develop your career through role-specific training programs.
• Participation in vision coverage and discounts on products.

Introduction | MyEyeDr.

MyEyeDr. is a high-growth healthcare company focused on delivering personalized vision care. We value inclusivity, community, and professional growth. We seek individuals inspired to help others and committed to quality care. If this describes you, apply to start your journey with us and help people see, look, and be their best.

MyEyeDr. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, and other protected categories.