Patient Service Associate- Physician Office Building Specialty Front Desk

Garnet Health; City of Middletown (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Garnet Health is seeking a receptionist for the Middletown Urgent Care team. You will greet patients, collect demographic and payment information, and pre-register patients to ensure smooth visits. The role supports a patient-centered environment within a larger health system in the Hudson Valley.

We value teamwork, reliability, and strong organizational skills. Candidates with prior physician office experience are preferred, and the role may involve some evenings or weekend events to support

Qualifications

• High School diploma or equivalent required.
• 1 year related experience in a high traffic, confidential environment preferred.

Responsibilities

• Greets, interviews or telephones patients and/or families to obtain necessary demographic and financial information required for reimbursement of services rendered.
• Records information into computer and pre-registers patients as scheduled.
• Demonstrates ability to work with diverse team and support career growth initiatives.

Education

High School Graduate or Equivalent

Job description

Overview

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Receptionist on our Middletown Urgent Care team at/in Garnet Health Doctors.

Overview

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Receptionist on our Middletown Urgent Care team at/in Garnet Health Doctors.

Responsibilities

Performs general receptionist and related clerical duties for Garnet Health Doctors. Greets, interviews or telephones patients and/or families or other representatives to obtain necessary demographic and financial information required for reimbursement of all services rendered. Records information into computer, pre-registers patients as scheduled.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from Garnet Health System. We invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process.

The compensation range for the role is $23.08 hourly.

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Qualifications

Minimum Education

• High School Graduate or Equivalent.

Minimum Experience

• 1 year related experience in a high traffic, confidential environment.
• Must be well organized with demonstrated ability to deal with all levels of the general public and upper management.
• Prior physician’s office experience preferred.

Required Certification/Registration

• N/A

Physical Requirements

• N/A

Working Conditions

• Environmental Demands and Exposure to Hazards: Works in a clean, well-lighted, heated or ventilated facility. No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Workplace type

On-site