Patient Service Associate – Growth & Bonus Eligible

CLS Health; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Supportive team culture

Professional development opportunities

Job summary

CLS Health in Houston, TX is seeking a Patient Service Representative for our Dermatology clinic at 2211 Norfolk St. You are the first point of contact for patients, handling check-in, insurance verification, and co-pays to ensure a smooth visit.

You will maintain accurate records, support referrals, and deliver friendly, professional service while multitasking across front desk duties. Prior medical office or customer service experience and MS Office proficiency are preferred.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to multitask and prioritize effectively in a front-desk setting.
• Attention to detail and accuracy in patient records and billing.
• Proficiency with Microsoft Office and basic computer applications is required.
• Typing speed of 65 wpm (min 55 wpm) is preferred.
• Knowledge of medical terminology and insurance billing is advantageous.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Verify patient information and insurance details.
• Collect co-pays and fees at point of service.
• Ensure referrals are correctly documented before visits.
• Maintain accurate patient records and reconcile cash handling.

Skills

Excellent communication

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Typing speed (55–65 wpm)

Medical terminology knowledge

Insurance billing knowledge

Education

High School diploma or equivalent

College coursework (1 year)

Tools

Microsoft Office

Job description

CLS Health in Houston, TX is seeking a Patient Service Representative for our Dermatology clinic at 2211 Norfolk St. You are the first point of contact for patients, handling check-in, insurance verification, and co-pays to ensure a smooth visit.

You will maintain accurate records, support referrals, and deliver friendly, professional service while multitasking across front desk duties. Prior medical office or customer service experience and MS Office proficiency are preferred.