PATIENT SERVER (FULL TIME AND PART TIME)

Compass Group USA; Lake Forest (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

Morrison Healthcare, a Compass Group company, is hiring for Patient Server roles at Northwestern Lake Forest Hospital in Lake Forest, IL. Positions include full-time and part-time schedules; shift options include 2:00 pm–8:30 pm on weekdays and rotating weekends 6:30 am–2:30 pm.

Prior food service or healthcare experience is preferred; ability to lift up to 100 pounds is required. Join a healthcare catering team dedicated to nourishing patients and maintaining high standards of service.

Qualifications

• Previous food service and/or healthcare experience is preferred.
• Ability to lift up to 100 pounds and perform duties requiring physical effort.
• Good communication and teamwork skills.
• Ability to operate hospital systems/computerized menus.

Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.

Skills

Patient service

Food service experience

Healthcare exposure

Communication skills

Computer skills

Job description

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PATIENT SERVER (FULL TIME AND PART TIME)

• We are hiring immediately for full time and part time PATIENT SERVER positions.


• Location: Northwestern Lake Forest Hospital - 660 North Westmoreland Road, Lake Forest, IL 60045. Note: online applications accepted only.


• Schedule: Full time and part time schedules. Monday through Friday, 2:00 pm to 8:30 pm. Rotating weekends, 6:30 am to 2:30 pm. More details upon interview.


• Requirement: Previous food service and/or healthcare experience is preferred.


• Fixed Pay Rate: $17.00 per hour

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties and Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.


• Takes patients menu selections prior to each meal.


• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.


• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.


• Assembles trays according to patients'menu selections on tray tickets in a timely and accurate manner.


• Interacts with nursing staff to ensure patients'diet prescriptions are accurate and patients'food needs are met.


• Retrieves trays from patients'rooms.


• Maintains accurate and current information for each patient on assigned unit(s).


• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.


• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.


• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.


• Contributes to patient satisfaction goals by providing quality service.


• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.


• Maintains a clean, sanitary working environment.


• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.


• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.


• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.


• Utilizes equipment in performing job functions according to department's safety procedures.


• Follows facility and departmental safety policies and procedures to include incident reporting.


• Follows facility and departmental infection control policies and procedures.


• Follows the facility's protocols for Hazardous Materials and Waste Program.


• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.


• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 100 pounds.


• Computer technical skills to operate hospital systems.


• Excellent verbal and written communication skills.

BENEFITS FOR OUR TEAM MEMBERS

Full-time and part-time positions are offered the following benefits:

• Retirement Plan


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identify Theft Protection


• Pet Insurance


• Critical Illness Insurance


• Accident Insurance


• Hospital Indemnity Insurance


• Legal Services


• Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical


• Dental


• Vision


• Life Insurance/AD


• Disability Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Morrison Healthcare maintains a drug-free workplace.