PATIENT SERVER (ON CALL)

Compass Group USA; Olympia (WA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Job summary

Morrison Healthcare is hiring on-call Patient Server positions at Providence St Peter, Olympia, WA. Location is on-site with an on-call schedule; prior customer service is preferred.

Expected duties include tray assembly, menu selections, and delivery while adhering to dietary and HIPAA guidelines. Benefits for full-time and part-time staff are available; the team emphasizes compassionate patient care, teamwork, and compliance with safety standards.

Qualifications

• 1 year of customer service experience preferred.
• Able to lift and move up to 100 pounds.
• Computer skills to operate hospital systems.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.
• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays and assisting with catering rounds.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special diets to ensure preferences meet guidelines.
• Assembles trays according to patients' menu selections accurately and timely.
• Interacts with nursing staff to ensure diet prescriptions are met.
• Maintains accurate information for each patient on assigned unit(s).
• Assists dietitian with monitoring patients who are NPO or on special diets.
• Follows HIPAA policies and maintains patient confidentiality.

Skills

Customer service

Communication

Lifting 100 lbs

Computer skills

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for on call PATIENT SERVER positions.
• Location: Providence St Peter - 413 Lilly Road North East, Olympia, WA 98506. Note: online applications accepted only.
• Schedule: On call schedule. Days and hours may vary. More details upon interview.
• Requirement: 1 year of previous customer service experience is preferred.
• Pay Range: $19.00per hour to$21.00per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties and Responsibilities:

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients'menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients'diet prescriptions are accurate and patients'food needs are met.
• Retrieves trays from patients'rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department's safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility's protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
• Performs other duties as assigned.

Qualifications:

• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Morrison Healthcare maintains a drug-free workplace.