Patient Scheduling Coordinator - Electrophysiology Lab

UW Health; Madison, Middletown (WI, CT); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Scheduling Coordinator to join their team in Madison. This pivotal role involves coordinating complex appointments and ensuring a seamless scheduling process for patients. With a commitment to providing exceptional care, this position offers ample growth opportunities for those passionate about healthcare. Join a leading hospital recognized for its excellence and be part of a team that values diversity and inclusion, where your contributions will make a real difference in the lives of patients.

Qualifications

• Minimum one year of experience in an office or customer service environment.
• Preferred experience in electronic medical scheduling.

Responsibilities

• Schedule complex appointments for surgical and non-surgical procedures.
• Evaluate scheduling policies and assist patients with appointment needs.
• Liaise with leadership to determine scheduling resource needs.

Skills

Customer Service

Scheduling Coordination

Communication Skills

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Work Schedule:

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday, 6:30 AM - 5:00 PM availability is required. Hours may vary based on the needs of the clinic.

Pay:

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

Come facilitate and coordinate the care of our patients through effective and timely scheduling. This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.

We are seeking a Patient Scheduling Coordinator to:

• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.


• Evaluation of scheduling policies and procedures.


• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.


• Act as a liaison with leadership to determine scheduling resource needs.

Education:

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum - One (1) year of previous experience in an office or customer service environment.

Preferred - One (1) year or more of electronic medical scheduling.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits