Patient Scheduler-Pulmonary Division

University of Mississippi Medical Center

Jackson (MS)

On-site

USD 19,000 - 28,000

Full time

6 days ago
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Job summary

The University of Mississippi Medical Center in Jackson is seeking a Patient Scheduler for the Pulmonary Division to coordinate provider schedules, support patient access, and handle pre-registration using our practice management software.

Responsibilities include obtaining demographics, verifying insurance, documenting pre-registration notes, and guiding patients through scheduling processes. This is a full-time day-shift position emphasizing teamwork and accurate data entry.

Qualifications

  • Proficient in general office procedures and clerical tasks.
  • Strong verbal and written communication abilities for diverse audiences.
  • Excellent interpersonal and collaborative skills for a team environment.
  • Able to operate computers and scheduling software effectively.

Responsibilities

  • Maintains current knowledge of scheduling software and provider guidelines.
  • Pre-registers new patients with 95% accuracy.
  • Gathers demographic and visit reason data for referrals and scheduling.
  • Verifies insurance coverage by phone or electronically and explains expected payments.
  • Enters pre-registration notes into the scheduling system.
  • Applies scheduling protocols to determine need for financial counseling.

Skills

Office procedures
Verbal & written communication
Interpersonal skills
Computer skills
Teamwork

Education

High school diploma/GED

Job description

Patient Scheduler-Pulmonary Division

Job Requisition ID: R00053766 Job Category: Clerical and Customer Service Organization: SOM-Medicine-PULM Admin Location/s: Main Campus Jackson

Job Summary

Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.

Education & Experience

Education and Experience Required: High school diploma/GED

Certifications, Licenses, or Registration required: N/A

Knowledge, Skills & Abilities
  • Knowledge of office procedures.
  • Verbal and written communication skills.
  • Interpersonal skills.
  • Skill in the use of computers and relevant software applications.
  • Ability to work in a team environment.
Responsibilities
  • Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
  • Pre-registers all new patients scheduling appointments with 95% accuracy.
  • Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
  • Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
  • Completes data entry of pre-registration notes in the scheduling system.
  • Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type
  • Full time
  • FLSA Designation/Job Exempt: No
  • Pay Class: Hourly
  • FTE %: 100
  • Work Shift: Day
Benefits Eligibility
  • Grant Funded: No
Job Posting Date

09/14/2026

Job Closing Date (open until filled if no date specified)

09/19/2026

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments. UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Complaint Process You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to hremployeerelations@umc.edu. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.

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