Patient Scheduler - JACC

Providence Health & Services; Lubbock (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

Providence Health & Services in Lubbock, TX is seeking a patient access coordinator to manage scheduling for patients at the Joe Arrington Cancer Research and Treatment Center. You will input appointments, coordinate with departments, and assist patients with scheduling needs.

Minimum qualifications include certification/licensing requirements and 2 years of customer service, plus 1 year of medical scheduling/receptionist experience.

Qualifications

• Education to meet certification, license or registration requirement
• 2 years of customer service experience
• 1 year of medical scheduling/receptionist experience

Responsibilities

• Coordinate patient schedules, input appointments into the scheduling system, and arrange outside appointments as needed.
• Communicate with patients and staff regarding all scheduled appointments and demonstrate knowledge of departmental procedures.
• Accurately obtain patient records for clerical work-up and ensure proper scheduling of exams.

Skills

Customer service

Scheduling

Education

Certification, license or registration

Job description

Please note that this position is onsite and therefore requires the ability to commute to the Joe Arrington Cancer Research and Treatment Center (JACC) in Lubbock, TX.

Coordination of patient schedules including input of various appointments into the departments scheduling system, scheduling outside appointments as necessary and communication with the patient and staff regarding all appointments scheduled. Exhibits knowledge of departmental procedures and appropriate scheduling of patient's exams. Accurately obtains patient records for patient clerical work-up.

Providence caregivers are not simply valued - they're invaluable. Join our team at JACC - Covenant Children's Hospital (Methodist Children's Hospital) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Education to meet certification, license or registration requirement

Preferred Qualifications

• 2 years of customer service experience
• 1 year of medical scheduling/receptionist experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 455262

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Department: 8006 HEMATOLOGY ONCOLOGY TX CCH LUBBOCK CLINIC OPERATIONJC

Address: TX Lubbock 4000 24th St

Work Location: Covenant Children's Hospital

Workplace Type: On-site

Pay Range: $15.40 - $23.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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