Patient Scheduler

University of Mississippi Medical Center; Greenwood (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Greenwood, SC seeks a Patient Scheduler to coordinate provider schedules, optimize patient access, and support efficient operations. The role handles pre-registration using practice management software and manages referrals, authorizations, and certifications as needed.

The ideal candidate has a high school diploma or GED and strong communication, teamwork, and computer skills to operate scheduling software and maintain accurate patient information.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment.
• Proficient with scheduling software and computers.
• Knowledge of office procedures.

Responsibilities

• Maintains knowledge of scheduling software and pre-registration SOPs.
• Pre-registers all new patients with 95% accuracy.
• Obtains demographic data for referrals, including visit reason.
• Verifies insurance coverage and informs patients of expected payment.
• Completes data entry of pre-registration notes.
• Uses guidelines and scheduling protocols to determine need for financial counseling.

Skills

Office procedures

Verbal & written communication

Interpersonal skills

Computer skills

Team player

Education

High school diploma

Tools

Scheduling software

Job description

Job Details

• Job Requisition ID: R00054640
• Job Category: Clerical and Customer Service
• Organization: Children's Ambulatory Scheduling
• Location/s: UMMC Greenwood
• Job Title: Patient Scheduler

Job Summary

Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.

Education & Experience

Education and Experience Required: High school diploma/GED

Certifications, Licences, or Registration required: N/A

Knowledge, Skills & Abilities

• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in the use of computers and relevant software applications.
• Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time

• Time Type: Full time
• FLSA Designation/Job Exempt: No
• Pay Class: Hourly
• FTE %: 100
• Work Shift: Day

Benefits Eligibility

• Grant Funded: No

Job Posting Date

10/23/2026

Job Closing Date

Job Closing Date (open until filled if no date specified): The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

Diversity and Inclusion

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

Compliance and Accessibility

In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Complaint Process

You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to [e-mail]. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line.