Patient Safety & Quality Coordinator - Faculty Practice Plan

UNKNOWN; United States; On-site; USD 66,000 - 113,000; Full time

Benefits offered by this job

Health insurance

Metro transit U-Pass

Retirement plan

Job summary

Washington University in St. Louis in St.

Louis, MO, invites applications for a leadership role overseeing patient safety, quality, regulatory compliance, patient satisfaction, and related improvement activities to foster a culture of safety and improve quality outcomes. The role focuses on strategic oversight, development of safety and quality plans, cross-service collaboration, audits, physician peer review support, and education for staff on safety and quality concepts.

Qualifications

• Education: Bachelor's degree
• Certifications/Professional Licenses: No specific certification/professional license required for this position.
• Work Experience: Relevant Experience (3 Years)
• Skills: Communication, Data Analysis, Facilitation
• Driver's License: A driver's license is not required for this position.

Responsibilities

• Promotes the patient safety and quality program and works on strategic initiatives.
• Develops and monitors the strategic plan for patient safety and quality program deployment.
• Facilitates alignment between patient safety and quality strategic plans.
• Reviews, investigates and analyzes patient safety events and provides recommendations.

Skills

Communication

Data Analysis

Facilitation

Education

Bachelor's degree

Job description

Location

St. Louis, MO 63110

Scheduled Hours: 40

Position Summary

Primary oversight, responsibility and sustainment for patient safety, quality, regulatory compliance, patient satisfaction and related performance improvement activities to promote a culture of safety and enhance quality outcomes.

Primary Duties & Responsibilities

• Works on strategic initiatives and promotes the patient safety and quality program.
• Develops and monitors the strategic plan for the establishment and deployment of a patient safety and quality program.
• Facilitates alignment between overall patient safety and quality strategic plans.
• Reviews, investigates and analyzes patient safety events.
• Provides recommendations for interventions to improve or enhance safety and quality based on analysis.
• Works collaboratively with key stakeholders to organize cross-service quality teams to review processes and methodologies, analyze results and implement plans for quality improvement.
• Manages and assists with performance improvement projects.
• Assists in establishing operational performance measurements and monitoring of key performance indicators.
• Reviews available quality and patient safety data to identify areas of high risk for deviation from standards and assist with the development of quality improvement plans.
• Assesses the need for internal audits of patient safety and quality processes and metrics, conducts audits and provides feedback for improvement.
• Assists in the development and implementation of clinical policies/procedures and clinical regulatory plans related to patient safety and quality improvement.
• Ensuring consistent management of the Event Reporting System (ERS), including development and sustainment of a patient safety and quality review team.
• Provides new user training and acts as a resource.
• Supports and assists with physician peer review (FPPE/OPPE) processes.
• Supports and assists with Clinician Support Program, including support of residents, fellows and faculty members at debrief meetings.
• Participates in and facilitates Patient Safety and Quality meetings, including monthly and quarterly FPP meetings, patient safety debrief meetings, root cause analysis meetings and performance improvement meetings.
• Works collaboratively with other patient safety, quality and performance improvement professionals, sharing best practices, tools and materials.
• Seeks out best practices and acts as a champion to implement these practices.
• Provides staff education to nurses, physicians, health staff, other clinical departments, committees and others regarding concepts of patient safety and quality outcomes.
• Assists with dissemination of safety, quality and performance improvement information, including areas of opportunity and successes.
• Participates in clinical rounding to engage with caregivers and frontline staff responsible for meeting safety and quality standards.
• Maintains working knowledge of emerging safety and quality measurement and benchmarking initiatives internal to the organization and in the industry.
• Develops and delivers safety, quality and performance improvement related presentations.
• Promotes participation on patient safety, quality and other types of surveys.
• Works collaboratively with internal and external partners to promote, coordinate and compile data from a variety of sources.
• Collaborates and provides feedback on the design of information technology infrastructure required to support a performance and quality improvement system.
• Perform other duties as assigned.

Working Conditions

Job Location/Working Conditions: Normal office environment Physical Effort: Typically sitting at desk or table Equipment: Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

• Education: Bachelor's degree
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Relevant Experience (3 Years)
• Skills: Communication, Data Analysis, Facilitation
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Bachelor's degree and RN licenses in both MO and IL Missouri Division of Professional Registration Illinois Department of Financial and Professional Regulation
• Education: Master's degree
• Certifications/Professional Licenses: Certified Professional In Healthcare Quality (CPHQ) - National Association for Healthcare Quality, Certified Professional in Patient Safety (CPPS) - American Institute for Healthcare Management, Registered Nurse - Missouri Division of Professional Registration
• Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Analytical Thinking, Complex Care Management, Confidentiality, Data Collection Methods, Data Format, Data Interpretations, Data Presentations, Epic EHR, Highly Developed Interpersonal, Performance Improvements, Professional Etiquette, Professional Judgement, Project Administration, Social Interaction, Working Independently

Grade G13 Salary Range

Salary Range $65,900.00 - $112,700.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Benefits Statement Family

• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Company Culture

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Job Alerts

Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You can add, edit, or delete job alerts at any time. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

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