Patient Safety & Quality Consultant Sr

VCU Health

Richmond (VA)

Hybrid

USD 83,000 - 129,000

Full time

8 days ago

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Job summary

VCUHS is seeking a Senior Patient Safety & Quality Consultant to partner with executive, physician, nursing and ancillary leaders in data-driven strategies to achieve clinical excellence at system and care-site levels. The role leads change management efforts, mentors staff in safety, quality and project management, and drives multi-disciplinary improvement projects from inception through spread.

You will provide education on safety methodologies, ensure sustainable improvements, and report to

Qualifications

Master’s Degree in healthcare field or currently enrolled in a master’s program.
Current license in Virginia if candidate holds a professional license.
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) preferred; PMP/Lean Six Sigma are also preferred within 1 year to maintain position.

Responsibilities

Lead integration of safety and quality into the fabric of the organization to achieve care targets.
Manage improvement projects and multi-disciplinary teams through all phases from inception to implementation and spread.
Provide formal and just-in-time education on safety and quality improvement methodologies.
Mentor department and hospital staff in Safety, Quality and Project Management methodologies and tools.

Skills

Change management

Data analysis

Project management

Education

Master’s Degree in healthcare field

Currently enrolled in master’s program

Tools

MS Project

Visio

Excel

Microsoft Office

Job description

**Hybrid position with required onsite presence; work arrangement may change based on business needs**

The Patient Safety & Quality Consultant Sr. is a thought partner with VCUHS executive, physician, nursing and ancillary leaders in strategic planning and implementation of data-driven initiatives to achieve clinical excellence at the system, service line and care site level. The role serves as a coach, facilitator, or advisor as appropriate for the needs of the organization. The Patient Safety & Quality Consultant Sr. serves as a subject matter expert in established performance improvement techniques and strategies. The role is responsible for leading the successful management of change to ensure improvements are spread and a sustainability plan is implemented. The Patient Safety & Quality Consultant Sr. manages improvement projects and multi-disciplinary teams through all phases, from inception to implementation and spread. This role provides formal and just-in-time education on safety & quality improvement methodologies to increase organizational improvement capability. The role mentors department and hospital staff in Safety, Quality and Project Management methodologies and tools. The role reports to their manager under the Director of their division of the Department of Quality & Safety.

Essential Job Statements

Lead the integration of safety & quality into the fabric of the organization to achieve care targets. Advance the organization through leading collaboration, learning and communication.

Lead the implementation of processes for engagement and teamwork
Create learning opportunities to advance the organization
Communicate effectively in multiple venues via multiple routes
Ensure appropriate use of data to drive change and improvement
Serve as mentor and subject matter expert in above

Use proven methods to facilitate improvement initiatives

Lead the use of performance and process improvement tools
Lead the implementation of change management methodology
Lead the employment of project management tactics
Serve as mentor and subject matter expert in above

Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture and improving processes that detect, mitigate, or prevent harm

Facilitate root cause analyses and FMEAs
Ensure incorporation of high-reliability principles to improvement initiatives
Ensure focus remains on process-driven solutions rather than people-driven ones
Promote psychological safety through transparency of data and information.
Serve as mentor and subject matter expert in above

Evaluate and improve healthcare processes and care transitions to advance the safe, equitable, efficient, effective, and timely care of our diverse patient population.

Lead the integration of population health management strategies into initiatives
Apply a holistic approach to improvement
Collaborate to improve care processes and transitions

Maintain & update knowledge base

Update professional knowledge applicable to the role by participating in and leading education opportunities such as reading professional publications and networking locally and regionally.
Complete required continuing education to maintain certification (as applicable).

Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

Performs other duties as assigned and leading special projects in order to support the mission of VCUHS and the HR Business Advisory team. Accepting alternate responsibilities as required.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Master’s Degree in healthcare field (e.g. MSHA, MPH, MSN, MHA), Quality Engineering, Business Administration or related fieldor currently enrolled in a master’s program

Preferred Education:

N/A

Licensure/Certification Required:

Current license in the Commonwealth of Virginia (e.g. Registered Nurse, Pharmacist, Nurse Practitioner, Registered Dietitian or similar) if candidate holds a professional license

Licensure/Certification Preferred:

Certified Professional in Healthcare Quality (CPHQ) preferred
Certified Professional in Patient Safety (CPPS) preferred
Certified Project Manager (PMP) preferred
Lean Six Sigma Black Belt preferred

Project Management Professional (PMP) or Lean Six Sigma Green Belt

Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) required within 1 year to maintain position

Minimum Qualifications

Years and Type of Required Experience

Minimum of four (4) years’ experience in Patient Safety/Quality & Process Improvement/Project Management

Experience leading change initiatives in a large, complex health care delivery system

Proficient in using a personal computer and software applications to include the Internet, e-mail, Microsoft Office (Word, Excel, etc.), MS Project, Visio

Years and Type of Preferred Experience

Experience in an academic medical center environment

Other Knowledge, Skills and Abilities Required:

Previous experience applying and explaining statistical process control tools; conducting group facilitation/presentation; and designing data collection tools

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

N/A

Combination of education and experience in lieu of a degree.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.
May have periods of constant interruptions.

Prolonged periods of working alone.

Other: May be required to car travel to off-site locations occasionally

Physical Requirements

Lifting/ Carrying (0-50 lbs.)

Push/ Pull (0-50 lbs.)

Bending