Patient Safety & Comfort Advocate

University of Maryland Medical System; Towson (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

University of Maryland Medical System is seeking staff to provide constant observation and supportive care for patients requiring close monitoring. The role emphasizes safety, compassionate interaction, and maintaining a secure environment while patients receive care.

Responsibilities include verbal redirection, timely nurse communication, infection control, and accurate documentation of patient observations, with attention to HIPAA and patient confidentiality.

Qualifications

• Demonstrates maturity, tact and judgment in patient interactions.
• Ability to read, write and use computer systems for documentation.
• Knowledge of patient confidentiality and HIPAA rules.

Responsibilities

• Provide constant observation to patients requiring close monitoring.
• Maintain safety and a calm, supportive environment for patients.
• Redirect risky behaviors and alert nursing staff as needed.
• Assist with non-clinical tasks and document observations.
• Support patients and families with respectful communication.

Skills

Maturity

Tact

Judgment

Communication

Interpersonal skills

Ability to work under stress

Education

High School diploma or GED

Job description

University of Maryland Medical System is seeking staff to provide constant observation and supportive care for patients requiring close monitoring. The role emphasizes safety, compassionate interaction, and maintaining a secure environment while patients receive care.

Responsibilities include verbal redirection, timely nurse communication, infection control, and accurate documentation of patient observations, with attention to HIPAA and patient confidentiality.