Patient Safety Attendant

HCA Healthcare, Inc.; Texas; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off programs

401(k) match

Education support

Employee discounts

Job summary

HCA Healthcare's Methodist Hospital Northeast is seeking a Patient Safety Attendant to provide continuous observation for high‑risk patients and support a safe, patient‑centered environment.

The PSA will maintain direct line of sight, prevent falls or self-harm, assist with daily living activities, and collaborate with the care team to communicate clearly and document status.

Qualifications

• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit.
• Preferred: 1+ years of experience in a healthcare setting.

Responsibilities

• Maintains a direct line of sight with patient at all times, including during transportation, testing and procedures.
• Establishes a safe environment using fall prevention protocols and self-harm prevention.
• Monitors patient condition and reports changes promptly while keeping direct line of sight.
• Intervenes to prevent harm and seeks immediate assistance for escalation.
• Creates clear documentation on patient status and activity during the shift.
• Respects patient privacy and confidentiality.
• Promotes positive patient interactions and unparalleled service.
• Demonstrates empathy and advocates for patient- and family-centered care.
• Communicates effectively with patients, physicians and colleagues.
• Engages in evidence-based practices to improve patient experience.
• Participates as an active health care team member and supports colleagues.
• Maintains professional appearance and adherence to policies.

Skills

Active listening

Communication

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Safety Attendant today with Methodist Hospital Northeast.

Job Summary and Qualifications

We are seeking a Patient Safety Attendant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

Job Summary and Qualifications

The Patient Safety Attendant (PSA) participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, the PSA ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm. The PSA may also assist with basic activities of daily living.

Essential Job Functions:

• Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
• Monitors patient physical and emotional condition. Reports any changes in status promptly while remaining direct line of sight with the patient.
• Intervenes as needed to prevent patient from harming self or others. Seeks immediate assistance for escalating incidents.
• Creates clear, accurate documentation on patient status and activity during the shift.
• Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures

Additional Job Functions:

• Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Assists in the orientation of new staff as needed.
• Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

1. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
2. Preferred: 1+ years of experience in a healthcare setting.

Minimum License, Certificates, or Registrations Required:

Required: Basic Life Support (BLS) & De-Escalation Training within 30 days of employment

No Travel Required

No experience

Benefits

Methodist Hospital Northeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care.

We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A.

The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.