Patient Safety Attendant

Joinmethodist; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) match

Education support

Job summary

Methodist Hospital Metropolitan seeks a Patient Safety Attendant to provide continuous observation and support for high-risk patients. The role ensures a safe environment, assists with basic activities, and collaborates with the care team to prevent harm.

Responsibilities include maintaining sight of patients, documenting status, and applying fall prevention and infection control measures. Training in BLS/De‑Escalation is required within 30 days of employment. No travel required.

Qualifications

• Initial and ongoing training as defined by service line and department.
• Preferred: 1+ year healthcare experience.

Responsibilities

• Maintain direct line of sight with patient at all times.
• Ensure patient safety during transportation and procedures away from bedside.
• Apply fall prevention and infection control practices.
• Monitor and report changes in patient status promptly.
• Document patient status accurately during shifts.
• Uphold patient privacy and confidentiality.
• Support patient- and family-centered care and effective communication.
• Engage in evidence-based practices (AIDET, Teach-Back).
• Collaborate with healthcare team and rest of staff.

Skills

Observation skills

Communication skills

Empathy

Safety awareness

Job description

Do you have the career opportunities as a Patient Safety Attendant you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Metropolitan which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Patient Safety Attendant (PSA) participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, the PSA ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm. The PSA may also assist with basic activities of daily living.

Essential Job Functions:

• Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
• Monitors patient physical and emotional condition. Reports any changes in status promptly while remaining direct line of sight with the patient.
• Intervenes as needed to prevent patient from harming self or others. Seeks immediate assistance for escalating incidents.
• Creates clear, accurate documentation on patient status and activity during the shift.
• Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures

Additional Job Functions:

• Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Assists in the orientation of new staff as needed.
• Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

1. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
2. Preferred: 1+ years of experience in a healthcare setting.

Minimum License, Certificates, or Registrations Required:

Required: Basic Life Support (BLS) & De-Escalation Training within 30 days of employmentNo Travel Required

No experience

Benefits

Methodist Hospital Metropolitan, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Methodist Hospital Metropolitan houses 370 bed. We house the largest emergency room in downtown San Antonio. Our women’s pavilion is the only freestanding, center city facility dedicated to the health of women and their newborn babies. We welcome nearly 3,000 newborns into the world each year. We are home to the Methodist Weight Loss Center. We have been designated an American Society for Metabolic Surgery Bariatric Surgery Center of Excellence®.

Our hospital has been recognized by Modern Healthcare as a Best Place to Work in Healthcare. We are the first hospital in San Antonio to achieve Pathway to Excellence designation. Methodist Hospital Metropolitan has been recognized by Leapfrog for focus on safety and quality. We received a Grade A Hospital Safety Score for 8 consecutive rating periods. We are proud to be an Accredited Chest Pain Center by the American College of Cardiology and Primary Stroke Center by the Joint Commission. We were the premier Texas hospital to earn a Gold Seal of Approval for Sepsis Certification. Join our accredited team today.

"Bricks and mortar do not make a hospital. People do."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.