Patient Safety Assistant - Float Pool - Evening

WellSpan Health; York (York County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

DailyPay

Job summary

WellSpan Health seeks a patient sitter to support behavioral health and general care needs. The role focuses on preventing falls, managing high-risk patients, and providing compassionate, therapeutic interaction. Responsibilities include patient observation, safe transport assistance, and documentation in the EHR.

Training in Behavioral Health and MBMT methods is provided. Full-time or part-time shifts available; 3pm–11pm with 8 hours minimum per week.

Qualifications

• High School Diploma or GED is required.
• No prior experience is required.
• Basic Life Support (BLS) certification required upon hire.
• Behavioral Health training is provided upon hire and required.

Responsibilities

• Maintain patient safety by preventing falls and injuries.
• Provide one-on-one observation for high-risk elopement or behavioral patients.
• Escort and accompany patients during transport as needed.
• Document required information in the EHR.
• Engage patients in therapeutic activities and de-escalation techniques.

Skills

Customer service

De-escalation

Education

High School Diploma or GED

Job description

Job Description

Shift: Full time or Part time - Minimum 8 hour per week required

Hours

3pm -11pm

Weekend and holiday requirement

General Summary

This role serves to protect our patients who are impulsive and at risk for falls, at risk for pulling out IV lines/tubes, require behavioral management and/or present a risk due to psychiatric illnesses. This is a non-clinical employee who assists in the prevention of falls, deters impulsive behaviors, prevents injury or escape, and provides de-escalation of patient behaviors. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids. The aide is expected to engage in therapeutic communication and activities to distract, occupy and develop a positive supportive rapport with patients. The aide is required to remain with the assigned patient at all times during their shift except when relieved by staff for breaks, remaining alert and observant. Patient observation by the aide can be performed virtually through video monitoring or by direct bedside observation of the patient based on hospital policy and patient criteria. This role will also be required to transport patients as needed. This position requires Child Abuse Clearance, High Risk Observer Training and required Epic documentation.

Responsibilities

Duties and Responsibilities

Essential Functions

• Maintains patient safety by preventing falls and injury due to impulsiveness.
• Maintains Behavioral Health patient safety. Provides one on one observation for patients who are high risk elopement patients, patients that require behavioral management, suicidal patients or any other patient requiring one on one observation.
• Accompanies patient during transport and escorts patients as required.
• Obtains verbal report from the patient’s nurse to include information regarding the patient’s identified care needs to work collaboratively with the care team.
• Applies principles of caring and healing in interactions with patients and families and with colleagues.
• Provides for patient comfort, safety, and satisfaction by maintaining a safe and therapeutic environment.
• Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids.
• Supports caregivers to maintain flow of patient care efficiently.
• Maintains patient environment in a safe and orderly manner.
• Constant, direct visualization of patient is required throughout assignment. The sitter should be positioned to respond to quickly to the patient’s needs and safety.
• Must be present and mindful of the patient and environment at all times.
• Observant of the patient’s activity and behavior, defuses situations and communicates on a regular basis to the nurse. Reports any pertinent observations to the RN.
• Engages patient in therapeutic communications and activities to distract, occupy and develop a therapeutic rapport. Participates in the provision of diversional activities such as playing cards, board games, therapeutic communication, etc.
• Communicates in a professional manner and demonstrates respect for patient, families/significant other and members of the healthcare team.
• Offers support and feedback to peers and staff.
• Responds promptly and appropriately to crisis or emergency. Utilizes principles of Milieu and Behavior Management Training (MBMT) in managing high risk situations.
• Documents required information in the Electronic Health Record (EHR).
• May be assigned to observe patients who are in isolation and will be required to don appropriate personal protective equipment (PPE) according to WellSpan policy.

Common Expectations

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• May be assigned to care for patients in isolation. This will require the sitter to wear appropriate Personal Protective Equipment (PPE).
• Complies with all hospital policies and procedures, including infection control guidelines.
• Maintains confidentiality of patient information.
• Maintains a professional appearance.
• This position requires floating to all units to provide care across hospital.

Benefits Offered

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

Qualifications

Minimum Education

• High School Diploma or GED Required

Work Experience

• No prior experience. Required

Licenses

• Basic Life Support Upon Hire Required

Courses And Training

• Behavioral Health Training Packet (LMS) Upon Hire Required and
• Sitter guidelines for safety 1:1 (LMS) Upon Hire Required and
• High Risk Observation (LMS) Upon Hire Required and
• Patient care assistant/sitter Epic training. Upon Hire Required and
• De-escalation class (8-hour class) Upon Hire Required

Knowledge, Skills, And Abilities

• Good customer service skills.
• Excellent communication skills and de-escalation skills.