Patient Resource Tech

St Joseph Hospital & Medical Center; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center in Phoenix, AZ is seeking a Patient Resource Tech to support patient care and hospital operations. You will rotate through roles such as patient sitter, transportation aide, and entry screener, contributing to patient safety and a seamless experience.

You will provide 24-hour visual observation, transport patients and equipment, and communicate any changes to the nursing staff. A compassionate, proactive approach is essential.

Qualifications

• High School diploma required or equivalent.
• American Heart Association Basic Life Support (BLS) required.
• Healthcare experience preferred.

Responsibilities

• Act as patient sitter with 24-hour visual observation and prompt response to patient needs.
• Transport patients, equipment and supplies safely throughout the hospital.
• Maintain safety and comfort of patients and assist with mobility as needed.
• Communicate changes in patient condition to the nurse in charge.
• Adhere to sitter guidelines and standards of care.

Skills

Patient care

Observation

Communication

Education

High School Diploma

Job description

Job Summary and Responsibilities

As our Patient Resource Tech, you will provide essential support across various patient care and hospital operations, directly contributing to patient safety, comfort, and operational efficiency. You will rotate through multifaceted roles, including patient sitter, transportation aide, and hospital entry screener, showcasing your adaptability and commitment to a seamless patient experience.

Every day you will act as a patient sitter, providing 24-hour visual observation and prompt response to patient needs and requests, ensuring their safety and comfort. When functioning as a transportation aide, you will safely transport patients, equipment, and supplies throughout the hospital, ensuring efficient movement and accurate tracking of assignments.

To be successful in this role requires a genuine passion for patient well-being, diligence in executing tasks, keen observational skills regarding patient conditions, and a proactive approach to continuous learning and professional development.

• Remains present with patient and has visual observation at all times
• Removes all personal items
• Places patient in red gown
• Adheres to Sitter Guidelines and Standards of Care for patient care populations served
• Communication
• Reports all behavior changes to nurse

Job Requirements

Required

• High School Graduate general studies
• American Heart Association
  • Basic Life Support (BLS)

Preferred

• Experience in healthcare

Where You'll Work

Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.