Patient Representative/Medical Assistant

Excelsia AMM; Pottstown (Montgomery County); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

401(k) retirement plan with employer match

Paid training opportunities

Job summary

Excelsia AMM is hiring a Patient Representative/Medical Assistant in Pottstown, PA. This full-time position involves greeting patients, managing administrative tasks, and assisting chiropractors in patient care.

The ideal candidate will have a high school diploma and medical experience. Benefits include health plans, 401(k) matching, and paid training opportunities.

Qualifications

• High school diploma or GED equivalent.
• More than 6 months of medical experience in an administrative physician office.
• Excellent communication and organizational skills.

Responsibilities

• Greet and check in/out patients with proper etiquette.
• Manage patient intake and assist with scheduling.
• Coordinate documentation between patients and providers.

Skills

Medical experience

Data entry

Communication skills

Organizational skills

Basic patient triage

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Job description

Patient Representative/Medical Assistant

Job Category: Administrative

Requisition Number: PATIE003451

• Full-Time
• On-site
• Rate : $19 USD per hour

Locations

Showing 1 location

Pottstown
1566 Medical Dr
Suite 200
Pottstown, PA 19464, USA

Job Duties

• Greeting patients and checking patients in and out with proper customer service etiquette.
• Following up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, updating spreadsheets, and keeping emails up to date.
• Drug screening.
• Keeping reception area and patient rooms clean and organized.
• Supports chiropractors by preparing patients for exams, updating medical records, and facilitating communication and documentation workflows in accordance with Pennsylvania scope-of-practice guidelines.
• Coordinates administrative and non-clinical support for chiropractic providers, including patient intake, chart preparation, and follow-up documentation.
• Assists with the flow of patient care by managing schedules, obtaining prior authorizations, and ensuring chiropractors have complete documentation prior to treatment.
• Serves as a liaison between chiropractic providers and patients for appointment coordination, documentation, and patient education under provider direction.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Previous computer skills to include data entry, Word, Outlook, etc.
• Ability to handle multiple tasks and responsibilities.
• Basic telephone and computer skills.
• Excellent communication and organizational skills.
• Basic understanding of medical office procedures.
• Ability to effectively interact with doctors, patients and co-workers.
• Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration).

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Benefits

• Medical, Dental and Vision plans through CareFirst with PPO and HSA options available the first of the month after your hire date.
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage.
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program.
• Employee Referral Bonus Program.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.