Patient Registration & Service Specialist

R1 RCM, Inc.; Broken Arrow (OK); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. is hiring a Customer Service Representative for the Ascension St. John Broken Arrow location.

This part-time, PRN as needed role involves fast-paced hospital patient registration, collecting information accurately, and answering questions with empathy. Training will be provided, and the position requires vaccination updates, a drug test, and a background check. You will work across multiple screens and programs, answer phones, and input data quickly while remaining calm under

Qualifications

• High School Diploma or GED
• Excellent customer service experience

Responsibilities

• Work on computers and answer phones to intake information in a busy environment across multiple screens.
• Listen with compassion to ease patient anxiety and build rapport in real time.
• Assist patients with registration and collect accurate patient and insurance information.
• Be prepared to see illness and injuries in a hospital environment and follow training to handle emergencies.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Customer Service Representative for the Ascension St. John Broken Arrow location.

This part-time, PRN as needed role involves fast-paced hospital patient registration, collecting information accurately, and answering questions with empathy. Training will be provided, and the position requires vaccination updates, a drug test, and a background check. You will work across multiple screens and programs, answer phones, and input data quickly while remaining calm under